By purchasing a commission from me you are automatically accepting the following Terms of Service. Failing to abide with these terms could result in a refund and being added to a blacklist.
**ALLERGEN WARNING: Although we try to prevent contact between our pets and suits / materials, I have recently owned a cat and cannot guarantee work will be entirely allergen free.**
All prices and payments are in GBP. If you require a conversion, feel free to ask; all conversions are subject to change due to fluctuating conversion rates. The conversions are always done via Google’s currency converter.
All payments are made via Square or PayPal. I use invoices on both platforms; Square is preferred if possible. If you have any questions contact info@neonpawcreations.com.
All payments are to be made upfront. Short payment plans are available for custom artwork; art shall not be started until fully paid. Flexible payment plans are also available for custom fursuits, however the first 20% is non-refundable as it’s allocated to materials; work also cannot be started until this has been paid. More information on fursuit payment plans can be found at the bottom of the prices page.
You must be at least 18 years of age to commission me. Please be prepared to show proof of age if requested. Unfortunately in most countries, including my own, under 18s cannot legally enter a contract; agreeing to ToS is a form of contract. If you are under 18 and would like a suit from me, a parent or guardian will be required to enter into the contract with me on your behalf.
Please use the request form when commissioning a piece of art or fursuit. By using this it ensures I receive all the information I need about the commission you’re requesting and can therefore provide the most accurate quote.
Clear reference sheets are required for all commissions. This excludes reference sheets, character designs or artistic license suits. This means at least two full views at a high enough quality and size to extract colours from. Please be aware that colour substitutions may be required for suits as not all colours are available in fur form, and therefore it can be difficult, even impossible to make exact matches. AI made reference sheets will not be accepted.
All commissions are taken and completed using a slot system. I will only accept a commission if I have a slot free to prevent excess buildup of a queue. Please check the Trello to see if we have a slot free. Lack of payment within 48 hours of claiming an art slot will result in you losing your place unless otherwise discussed and agreed beforehand. For fursuit payments see Item 3 and the payment plan information on the prices page.
I do not work with deadlines. It can take from a couple days to a few months to complete commission, depending on how busy my queue is and personal factors such as disabilities, other job shifts and general health. Life factors take priority. A rough guideline may be given but it is not a guarunteed deadline.
I will update with WIPs as and when I require feedback. Feel free to ask for WIPs at any time, however do check the Trello for progress updates first. In plain English, please do not harass me for updates.
I will draw most species and content. This includes humans, ponies, Pokémon and most SFW and NSFW content. I will not however draw hate art and certain NSFW themes including some extreme fetishes and extreme gore. Feel free to ask any questions regarding content if you are unsure.
I will action a refund upon request if a commissioner decides they no longer want a commission. Commission work is my main source of income so refunds may not be received immediately as I may not have the funds at that moment in time. There will also be a point in progress toward the completion of a piece where it cannot be discontinued or refunded due to the amount of work put into it. This point will vary depending on what kind of commission is asked for. The first 20% of fursuit payments are non-refundable.
Once a commission is complete I cannot make edits. I may give an exception in the case of reference sheets and fursuits, though I can only make minor edits. If so I may charge a small fee for the work.
Please notify me if you have the intention of using a suit commission in a sexual nature. Whist I cannot control what you decide to do with the things you purchase in your personal life (and have no intention of doing so), I request that I will be notified if my work will be used in this nature. Although I take as much care in ensuring my work is durable, it is not made with these purposes in mind. I am not responsible for any damage done during these activities, and unfortunately I’m are not comfortable completing any repairs on a suit used in this manner. I am however content on giving advice for you to make your own repairs. Otherwise, have fun suiting in whichever way you wish and stay safe!
Do not copy, trace, edit, redistribute or resell any of my work without my permission. I’m more than happy art or images of suits being posted on social media by the original client and any others who own characters shown in art along with appropriate credit. Do not remove my or collaborator’s logos / signatures from any pieces of art, or remove labels from suits. Reselling of fursuits is accepted at no more than the original price; exception being if an entire character is being sold with it along with other artwork. You may not copy or resell any of my work in any form, including but not limited to being used as merch designs, adoptable bases (unless stated otherwise), use in AI generated art or NFTs. If caught in breach of this term, legal action may be sought on terms of theft.
I have the right to decline or discontinue a commission if;
A commissioner is rude, overly demanding or behaves inappropriately.
A commissioner has at least one unresolved beware against them.
Not all of the required information for a commission is provided or information has been provided incorrectly, such as not being given in the correct format.
You have previously failed to pay for a commission request without warning three or more times.
I feel uncomfortable with the content requested.
Character references are unclear, such as a low resolution, inappropriately coloured (e.g. shaded references).
Characters or ideas are stolen or require copying or tracing another’s ideas or art.
In the event of a commission being discontinued, a refund will be given and any work toward said commission will be recycled as YCHs, adoptables or pre-made suits.*
*If a piece is discontinued due to illegal behaviour, discrimination, abuse toward a protected group of people (including but not limited to race, gender, sexuality, disability) or abuse toward me, my business, or those I associate with, then I reserve my right to decline a refund, and a beware may be put up against you. In extreme cases legal action may also be taken.